Refund policy
Return & Refund Policy
At Oliver's Flags, each wooden flag is handcrafted and made with care. Due to the custom nature of our products, all sales are final.
No Refunds
We do not offer refunds, returns, or exchanges for:
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Change of mind
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Incorrect size selection
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Buyer’s remorse
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Accidental purchases
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Delayed delivery caused by shipping carriers
Please review your order carefully before completing your purchase.
Damaged Or Defective Items
If your order arrives damaged or defective, please contact us within 30 days of delivery with clear photos of the issue. We will review the claim and work with you to provide an appropriate solution.
Incorrect Orders
If you receive the wrong item, please contact us within 30 days of delivery. Include your order number and photos of the item received so we can investigate and resolve the issue.
Order Cancellations
Orders cannot be canceled once production has begun. Because our products are handcrafted, materials and labor are committed shortly after an order is placed.
Contact Information
If you have any questions regarding your order, please contact us at:
By placing an order with Oliver's Flags, you acknowledge and agree to this Return & Refund Policy.