Shipping policy
Shipping Policy
Thank you for shopping with Oliver's Flags. We take pride in creating handcrafted wooden flags that are made with care and attention to detail.
Processing Time
All orders are handcrafted and processed within 5–7 business days. Processing time includes production, quality checks, and packaging before shipment.
Shipping Time
After your order has been processed, shipping typically takes 8–12 business days. Delivery times may vary depending on your location, weather conditions, holidays, and carrier delays.
Tracking Information
Once your order has shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update after receiving your shipping confirmation.
Incorrect Addresses
Please ensure your shipping address is entered correctly at checkout. We are not responsible for packages delayed or delivered to an incorrect address provided by the customer.
Delays
While we strive to deliver every order within the estimated timeframe, occasional delays may occur due to circumstances outside of our control, including carrier disruptions, severe weather, customs processing, or peak holiday seasons.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible so we can assist in resolving the issue.
Contact Information
If you have any questions regarding your order or shipping status, please contact us at:
We appreciate your support and thank you for choosing Oliver's Flags.